Using Technology for Communication: Enhance Your Communication Skills

Question 1

Which of the following is NOT a type of video conferencing?

Accepted Answer

Email

Answer

Zoom

Answer

Skype

Answer

FaceTime

Question 2

Which of the following shows how you can use technology to communicate?

Accepted Answer

Sending an email

Answer

Writing a letter

Answer

Playing a video game

Question 3

What makes instant messaging useful?

Accepted Answer

It's quick and easy to use.

Answer

It's free to use.

Answer

You can send large files with it.

Question 4

What is the best way to handle a disagreement with a friend when talking through technology?

Accepted Answer

Try to talk to your friend in person or over the phone.

Answer

Ignore the issue and hope it goes away.

Answer

Say mean or hurtful things.

Answer

Block your friend from contacting you.

Question 5

What's a good way to write an effective email?

Accepted Answer

Use correct grammar and spelling.

Answer

Add lots of attachments without asking.

Answer

Write a vague subject line.

Answer

Send multiple emails for the same thing.

Question 6

What's a key difference between instant messaging and email?

Accepted Answer

Instant messaging is usually in real-time, while email is not.

Answer

Instant messaging is only available on mobile phones.

Answer

Email is more secure than instant messaging.

Answer

Instant messaging is better for formal communication.

Question 7

What's the main reason for having a netiquette policy?

Accepted Answer

To make rules for good behavior online.

Answer

To stop people from being bullied online.

Answer

To keep viruses from spreading.

Answer

To make sure everyone has equal access to technology.

Question 8

Which of these is NOT a way to communicate using technology?

Accepted Answer

Face-to-face conversation

Answer

Email

Answer

Instant messaging

Answer

Video conferencing

Question 9

What is an advantage of using email?

Accepted Answer

You can use it to send large files

Answer

It is an instant way of sending a message

Answer

It is not a secure way of sending information

Answer

It is difficult to use

Question 10

Which of these is a good rule to follow when using instant messaging?

Accepted Answer

Use polite language

Answer

Avoid using emojis

Answer

Share personal information

Answer

Type in all capital letters

Question 11

What is video conferencing?

Accepted Answer

Talking to someone over the computer using a camera and microphone

Answer

Sending an email with a video attached

Answer

Playing a game online with someone

Answer

Watching a movie together online

Question 12

Which of these is a disadvantage of using video conferencing?

Accepted Answer

It requires a reliable internet connection

Answer

It is difficult to see the other person

Answer

It is very expensive

Answer

It is only used for business

Question 13

Which is an advantage of using email to communicate with your family?

Accepted Answer

You can send the same message to many people at once.

Answer

You can send very large files by email.

Answer

Email is the safest way to communicate.

Answer

Emails are always delivered right away.

Question 14

Which benefit does using email for communication offer?

Accepted Answer

It creates a permanent record of the conversation.

Answer

It allows for quick and easy communication.

Answer

It enables immediate replies.

Answer

It is available only to those with an internet connection.

Question 15

What characteristic of video conferencing stands out?

Accepted Answer

It enables real-time communication among multiple people.

Answer

It requires specialized equipment.

Answer

It is only possible over long distances.

Answer

It is more expensive than other communication methods.

Question 16

What do 'emojis' represent when used in instant messaging?

Accepted Answer

Small digital images or icons used to express feelings or ideas.

Answer

Codes used to encrypt messages for security.

Answer

Types of file formats used to send multimedia.

Answer

Virtual assistants that help with tasks and communication.

Question 17

What is 'netiquette'?

Accepted Answer

A set of rules for good behaviour online.

Answer

A type of internet filter used to block inappropriate content.

Answer

A software program that helps organise email messages.

Answer

A social media platform for teenagers.

Question 18

What is the purpose of a 'subject line' in an email?

Accepted Answer

To give a short summary or description of the email's content.

Answer

To show the sender's name and email address.

Answer

To sort the email into categories for filtering and organisation.

Answer

To attach files or documents to the email.

Question 19

When using video conferencing, what does 'screen sharing' mean?

Accepted Answer

Sharing your computer or device's screen with other people on the call.

Answer

Projecting a physical screen or document onto the video call.

Answer

Sending a screenshot of the screen to other people on the call.

Answer

Allowing other people on the call to remotely control your device.

Question 20

What does 'BCC' stand for in an email?

Accepted Answer

Blind Carbon Copy

Answer

Best Case Copy

Answer

Bulk Copy Circulation

Answer

Background Carbon Copy

Question 21

Which of these is NOT a security measure to protect your privacy when communicating online?

Accepted Answer

Clicking on every link or attachment you receive.

Answer

Using strong passwords and changing them regularly.

Answer

Sharing personal information only with trusted sources.

Answer

Enabling two-factor authentication.

Question 22

Which of these is NOT a way to communicate using technology?

Accepted Answer

Calculator

Answer

Email

Answer

Social media

Answer

Video calling

Question 23

When is video calling a better choice than email?

Accepted Answer

When you want to have a face-to-face conversation.

Answer

When you need a quick response.

Answer

When you need to send a formal message.

Answer

When you need to send a large file.

Question 24

Which is NOT a good practice when using email?

Accepted Answer

Attaching unnecessary files

Answer

Using a clear subject line

Answer

Proofreading the message before sending it

Answer

Using polite and respectful language

Question 25

When using technology to communicate with others, what's an important thing to keep in mind?

Accepted Answer

Being polite and respectful

Answer

Only talking to people I know

Answer

Never using technology to talk to others

Question 26

How can you best protect your privacy when using technology to communicate?

Accepted Answer

Use strong passwords and keep them secret.

Answer

Share your passwords with friends for safekeeping.

Answer

Share lots of personal information online.

Answer

Open all emails, even from unknown senders.

Question 27

Which of these communication methods is not suitable for a video conference?

Accepted Answer

Texting

Answer

FaceTime

Answer

Skype

Answer

Zoom

Question 28

How has technology changed the speed at which we can communicate?

Accepted Answer

Made it faster

Answer

Made it slower

Question 29

You receive an email with an attachment from a stranger. What should you do?

Accepted Answer

Delete the email without opening it.

Answer

Open the attachment right away.

Answer

Send the email to a friend and ask for their advice.

Question 30

When using instant messaging, it is crucial to:

Accepted Answer

Consider your language and tone.

Answer

Share personal information freely.

Answer

Expect an immediate response to every message.

Answer

Use numerous emojis and abbreviations.

Question 31

Which of the following is a disadvantage of using video conferencing for communication?

Accepted Answer

Setting up the technology can be challenging.

Answer

Video conferencing is effective for large groups.

Answer

Participants can engage in real-time face-to-face communication.

Answer

It can be more interactive than other forms of communication.

Question 32

When composing an email, it is important to:

Accepted Answer

Use a clear and concise subject line.

Answer

Avoid proofreading before sending.

Answer

Include all thoughts in a single long paragraph.

Answer

Use excessive exclamation marks to emphasize points.

Question 33

Which example represents synchronous communication?

Accepted Answer

Video call

Answer

Email

Answer

Discussion forum

Answer

Text message

Question 34

Which of the following is NOT an advantage of using technology for communication?

Accepted Answer

Technology hinders communication.

Answer

Technology facilitates collaboration.

Answer

Technology improves accessibility.

Answer

Technology saves time and resources.

Question 35

When sending an email, it is important to:

Accepted Answer

Proofread for errors before sending.

Answer

Omit a subject line.

Answer

Include excessive slang and informal language.

Answer

Use capital letters throughout.

Question 36

Which example best represents asynchronous communication?

Accepted Answer

Email

Answer

Phone call

Answer

Video call

Answer

Text message

Question 37

Which of the following is an advantage of using email for communication?

Accepted Answer

It is convenient and can be accessed from anywhere.

Answer

It is not secure and can be easily hacked.

Answer

It is not possible to send large files by email.

Question 38

What is the main purpose of using instant messaging for communication?

Accepted Answer

To have real-time conversations with others.

Answer

To conduct video conferences with multiple participants.

Answer

To store and share files online.

Answer

To send formal messages and documents.

Question 39

What is the best way to ensure that your email messages are clear and concise?

Accepted Answer

Keep sentences short and use specific language.

Answer

Use complex sentences and technical jargon.

Answer

Include as much information as possible, even if it is not relevant.

Answer

Use slang and abbreviations to make your messages sound more casual.

Question 40

Which of the following is a good practice to follow when using instant messaging for professional communication?

Accepted Answer

Use a professional tone and avoid using slang.

Answer

Ignore messages from people you don't know.

Answer

Use all caps to emphasize your points.

Answer

Send multiple messages in a row, even if they are not related.

Question 41

What is the difference between synchronous and asynchronous communication?

Accepted Answer

Synchronous communication occurs in real-time, while asynchronous communication does not.

Answer

Asynchronous communication is faster than synchronous communication.

Answer

Synchronous communication uses text, while asynchronous communication uses audio and video.

Question 42

Which of the following technologies allows you to have video and audio conversations with multiple participants?

Accepted Answer

Video conferencing

Answer

Instant messaging

Answer

Email

Question 43

What is the purpose of using a cloud-based storage service for communication?

Accepted Answer

To share files and collaborate with others in real-time.

Answer

To store and back up personal files.

Answer

To create and edit documents online.

Question 44

Which of the following is a potential security risk associated with using technology for communication?

Accepted Answer

Phishing scams

Answer

The cost of purchasing new technology

Answer

The time required to learn new technologies

Answer

The lack of face-to-face interactions

Question 45

What is one way to improve your communication skills when using technology?

Accepted Answer

Proofread your messages before sending them.

Answer

Use as many emojis as possible.

Answer

Ignore grammar and spelling rules.

Question 46

Which of the following is a disadvantage of using email for communication?

Accepted Answer

It is not as secure as other methods.

Answer

It allows for collaboration between people.

Answer

It is easy to use.

Answer

It allows you to send large files.

Question 47

What is the purpose of instant messaging?

Accepted Answer

To send short messages quickly.

Answer

To share large video files.

Answer

To schedule video calls.

Answer

To send formal business letters.

Question 48

When is it most appropriate to use video conferencing?

Accepted Answer

When having meetings with people in different locations.

Answer

When sending important messages urgently.

Answer

When having casual conversations with friends.

Question 49

Which of the following is a benefit of using technology for communication?

Accepted Answer

Improved collaboration between people.

Answer

None of the above.

Answer

Reduced productivity.

Answer

Increased feeling of isolation.

Question 50

What is the key difference between email and instant messaging?

Accepted Answer

Email is asynchronous, while instant messaging is synchronous.

Answer

Email is for personal communication, while instant messaging is for business communication.

Answer

Email is formal, while instant messaging is informal.

Question 51

Which of the following is a responsible way to use technology for communication?

Accepted Answer

Respecting the privacy of others.

Answer

Sharing inappropriate content.

Answer

Using technology excessively.

Question 52

What is the most important factor to consider when choosing a technology for communication?

Accepted Answer

The purpose of the communication.

Answer

The availability of the technology.

Answer

The cost of the technology.

Answer

The popularity of the technology.

Question 53

Which of the following is a disadvantage of using instant messaging?

Accepted Answer

It can be distracting.

Answer

It is too expensive to use.

Answer

It cannot be used to send large files.

Answer

It is not secure.

Question 54

What is the expected future of using technology for communication?

Accepted Answer

It is expected to become more integrated and immersive.

Answer

It is expected to become less common.

Answer

It is expected to remain the same as it is now.