Types of Shops and Services: Interactive Learning Quizzes for Year 10 Modern Foreign Language

Question 1

Which service can you use to mail letters and packages?

Accepted Answer

Post office

Answer

Bank

Answer

Pharmacy

Answer

School

Question 2

Where can you buy a new pair of shoes?

Accepted Answer

Shoe shop

Answer

Butcher's

Answer

Florist

Answer

Cinema

Question 3

Which phrase do you use to ask about the price of an item?

Accepted Answer

How much is this?

Answer

Can I have the bill, please?

Answer

Where can I find this?

Answer

Do you have this in a different size?

Question 4

What phrase do you use when you want to return an item?

Accepted Answer

I'd like to return this.

Answer

Can I get a refund?

Answer

I need a different size.

Answer

Where can I find the manager?

Question 5

Which phrase do you use to ask for assistance in a shop?

Accepted Answer

Excuse me, can I ask you something?

Answer

Can I have the bill, please?

Answer

Where are the toilets?

Answer

How much is this?

Question 6

Which phrase do you use if you want to pay for your items with a card?

Accepted Answer

Can I pay by card?

Answer

I'd like to pay in cash.

Answer

Do you have a loyalty card?

Answer

Where can I find the manager?

Question 7

Which type of shop specializes in selling baked goods?

Accepted Answer

Bakery

Answer

Butcher's

Answer

Greengrocer's

Answer

Hardware store

Question 8

How should you politely request a refund for an unsatisfactory purchase?

Accepted Answer

I would like a refund, please

Answer

Can I get my money back?

Answer

I'm not satisfied with this product

Answer

I demand a refund

Question 9

What type of store sells electronic devices like laptops and computers?

Accepted Answer

Electronics store

Answer

Furniture store

Answer

Grocery store

Answer

Clothing store

Question 10

What type of service is responsible for repairing vehicles?

Accepted Answer

Mechanic

Answer

Doctor

Answer

Teacher

Answer

Hairdresser

Question 11

Which of the following is not a type of shop that primarily sells food items?

Accepted Answer

Hardware store

Answer

Butcher's

Answer

Bakery

Answer

Greengrocer's

Question 12

Which of the following is not considered a mode of transportation?

Accepted Answer

Library

Answer

Bus

Answer

Train

Answer

Taxi

Question 13

Which professional service provides legal advice and representation to clients?

Accepted Answer

Solicitors

Answer

Doctors

Answer

Estate agents

Answer

Mechanics

Question 14

Where can you purchase postage stamps for mailing letters and parcels?

Accepted Answer

Post office

Answer

Newsagent's

Answer

Stationer's

Answer

Library

Question 15

Which of the following is not a type of shop that sells clothing items?

Accepted Answer

Butcher's

Answer

Boutique

Answer

Department store

Answer

Clothes shop

Question 16

Where would you go to purchase clothing and accessories?

Accepted Answer

Clothes shop

Answer

Pharmacy

Answer

Bookstore

Answer

Hardware store

Question 17

What does the abbreviation "ATM" stand for?

Accepted Answer

Automated Teller Machine

Answer

Advanced Transaction Manager

Answer

Automatic Transfer Machine

Answer

Account Transaction Machine

Question 18

Where would you typically go to purchase fresh fruit and vegetables?

Accepted Answer

Greengrocer's

Answer

Butcher's

Answer

Baker's

Answer

Fishmonger's

Question 19

What is the main purpose of a receipt?

Accepted Answer

To provide proof of purchase

Answer

To track expenses

Answer

To get a refund

Answer

To enter a competition

Question 20

Which of these is NOT a type of shop?

Accepted Answer

Bank

Answer

Grocery store

Answer

Clothing store

Question 21

Which of the following is NOT typically considered a type of shop?

Accepted Answer

Hospital

Answer

Grocery store

Answer

Restaurant

Answer

Hairdresser

Question 22

Where would you go to purchase a new pair of sneakers?

Accepted Answer

Shoe store

Answer

Clothing store

Answer

Jewellery store

Answer

Electronics store

Question 23

Which phrase would you use to request a haircut at a hairdresser's?

Accepted Answer

I'd like a haircut, please

Answer

I need a haircut

Answer

Can I have a haircut

Answer

I want a haircut

Question 24

Where would you go to withdraw money from your bank account?

Accepted Answer

Bank

Answer

Post office

Answer

Grocery store

Answer

Pharmacy

Question 25

Which phrase means "I would like to try this item on"?

Accepted Answer

Can I try this on, please?

Answer

I want to buy this

Answer

I need this

Answer

Can I have this

Question 26

Where would you take your car if it needs repairs?

Accepted Answer

Garage

Answer

Hairdresser

Answer

Grocery store

Answer

Bank

Question 27

Which of these is NOT a service usually offered at a bank?

Accepted Answer

Fixing cars

Answer

Opening and managing current accounts

Answer

Providing loans to buy homes

Answer

Exchanging different currencies

Question 28

Which of the following is not included in the category of food shops?

Accepted Answer

Hardware store

Answer

Bakery

Answer

Butcher shop

Answer

Greengrocer

Question 29

What type of store offers a wide range of household items?

Accepted Answer

Department store

Answer

Grocery store

Answer

Pharmacy

Answer

Boutique

Question 30

Which of the following provides medical assistance?

Accepted Answer

Hospital

Answer

School

Answer

Bank

Answer

Cinema

Question 31

Which of the following is not a form of public transportation?

Accepted Answer

Butcher shop

Answer

Bus

Answer

Taxi

Answer

Train

Question 32

Where can you go to mail a letter?

Accepted Answer

Post office

Answer

Bank

Answer

Cinema

Answer

Library

Question 33

Which phrase is used to express appreciation for a service?

Accepted Answer

Thank you

Answer

No problem

Answer

You're welcome

Answer

See you later

Question 34

What type of store sells medications and healthcare products?

Accepted Answer

Pharmacy

Answer

Greengrocer

Answer

Bookshop

Answer

Newsstand

Question 35

Which of the following is NOT a type of food shop?

Accepted Answer

Optician

Answer

Grocery store

Answer

Butcher's

Answer

Bakery

Question 36

Where would you go to have your eyes tested?

Accepted Answer

Optician

Answer

Doctor's surgery

Answer

Hairdresser

Answer

Post office

Question 37

Which of the following is used to ask for help in a shop?

Accepted Answer

Excuse me, can you help me?

Answer

I'm looking for...

Answer

Do you have any...

Answer

How much is this?

Question 38

What is one important characteristic of good customer service?

Accepted Answer

Being friendly and helpful

Answer

Ignoring the customer

Answer

Making the customer wait a long time

Answer

Being rude to the customer

Question 39

What is the main purpose of a till in a shop?

Accepted Answer

To print receipts

Answer

To store money

Answer

To display products

Answer

To provide customer service

Question 40

What is the most effective way to handle a customer complaint?

Accepted Answer

Apologize and offer a solution

Answer

Ignore it

Answer

Blame the customer

Answer

Offer a refund immediately

Question 41

Which type of shop is found in a shopping center and sells many different kinds of items?

Accepted Answer

Department store

Answer

Corner shop

Answer

Butcher's shop

Answer

Post office

Question 42

Where do you go to send a package to another country?

Accepted Answer

Post office

Answer

Travel agent

Answer

Bank

Answer

Library

Question 43

Which of the following is NOT a type of financial service?

Accepted Answer

Shopping

Answer

Banking

Answer

Insurance

Answer

Investing

Question 44

What is a primary function of a travel agent?

Accepted Answer

Booking travel arrangements

Answer

Providing legal advice

Answer

Selling clothing

Answer

Offering medical care

Question 45

To have your teeth examined, which service would you seek?

Accepted Answer

Dentistry

Answer

Accountancy

Answer

Legal services

Answer

Hairdressing

Question 46

What is a pharmacist primarily responsible for?

Accepted Answer

Preparing and dispensing medications

Answer

Prescribing medications

Answer

Performing surgeries

Answer

Providing financial advice

Question 47

Which listed option is NOT a valid method of payment?

Accepted Answer

Bartering

Answer

Cash

Answer

Credit card

Answer

Cheque