Making Purchases: Essential Vocabulary and Phrases for Shopping in English

Question 1

What should you do if you don't understand something the cashier says?

Accepted Answer

Ask them to repeat it.

Answer

Ignore it and hope you don't need it.

Answer

Pretend you understand and hope for the best.

Answer

Leave the store and go elsewhere.

Question 2

What is the meaning of the term "self-service"?

Accepted Answer

You can serve yourself without help from staff.

Answer

You must wait for staff to assist you.

Answer

You need to pay for your items before serving yourself.

Answer

You can only buy certain items from the self-service area.

Question 3

Which of these items is typically found in a newsagent's?

Accepted Answer

Magazines

Answer

Fresh produce

Answer

Electrical appliances

Answer

Furniture

Question 4

In which type of shop would you typically buy food and household items?

Accepted Answer

Supermarket

Answer

Butcher's

Answer

Greengrocer's

Answer

Newsagent's

Question 5

What is sold in a bakery?

Accepted Answer

Bread

Answer

Milk

Answer

Newspapers

Answer

Flowers

Question 6

What is the main purpose of a receipt?

Accepted Answer

To show that you made a purchase

Answer

To get a refund

Answer

To enter a competition

Answer

To get a discount

Question 7

Which phrase is used to say that something costs too much?

Accepted Answer

It's a bit pricey.

Answer

It's a bargain.

Answer

It's worth every penny.

Answer

I'll take two, then.

Question 8

Which phrase is used to tell the cashier that you want to pay with a card?

Accepted Answer

I'd like to pay with a card.

Answer

Can I pay by cash?

Answer

Do you take contactless?

Answer

How much is the total?

Question 9

Which word is used for a small amount of money?

Accepted Answer

pence

Answer

pounds

Answer

shillings

Answer

dollars

Question 10

Which phrase is used to ask if something is available in a different size?

Accepted Answer

Do you have it in a bigger size?

Answer

Is it available in a different color?

Answer

Can I get a refund if it doesn't fit?

Answer

How much is it?

Question 11

Which word is used to describe the total amount of money you owe?

Accepted Answer

total

Answer

change

Answer

receipt

Answer

refund

Question 12

Which phrase is used to say that you don't want a receipt?

Accepted Answer

I don't need a receipt.

Answer

Can I have a refund, please?

Answer

Do you have it in a smaller size?

Answer

How much is the total?

Question 13

Which word is used to describe the money you get back after paying?

Accepted Answer

change

Answer

receipt

Answer

total

Answer

refund

Question 14

Which of the following is the best way to ask for an item in a shop?

Accepted Answer

I'd like to buy this, please.

Answer

How much is this?

Answer

Can I help you?

Answer

Do you have this in a different color?

Question 15

Which of these is the most appropriate way to ask for change after paying?

Accepted Answer

Can I have my change, please?

Answer

How much change do I get?

Answer

I need my change back.

Answer

Give me the rest of the money.

Question 16

In English, what is the meaning of the term 'receipt'?

Accepted Answer

A piece of paper that shows what you bought.

Answer

The bill for your purchase.

Answer

The change you get back.

Answer

The bag you put your items in.

Question 17

In the context of shopping, what does the term 'bargain' refer to?

Accepted Answer

Purchasing an item at a reduced price

Answer

Engaging in an argument with the shop assistant

Answer

Returning an item to the store

Answer

Requesting a receipt for your purchase

Question 18

Which of these is the most polite way to ask if you can try on an item?

Accepted Answer

May I try this on, please?

Answer

I want to wear this.

Answer

Can I fit into this?

Answer

I need this in my size.

Question 19

What does the term 'refund' mean in the context of shopping?

Accepted Answer

Receiving back the money you paid for an item

Answer

Paying for an item

Answer

Asking for a discount

Answer

Complaining about an item

Question 20

You're at the checkout and realize you don't have enough money. What's the best thing to do?

Accepted Answer

Say sorry and come back later with more money.

Answer

Leave the shop quietly.

Answer

Try to buy the item anyway.

Answer

Argue with the shop assistant about the price.

Question 21

What is the term for the money you receive back after paying for something?

Accepted Answer

Change

Answer

Refund

Answer

Receipt

Question 22

Which of the following is NOT a common item you might buy at a grocery store?

Accepted Answer

A car

Answer

Bread

Answer

Milk

Question 23

What's the best way to handle a problem or issue with a purchase?

Accepted Answer

Speak to a shop assistant calmly and politely

Answer

Yell and demand a refund

Answer

Leave the shop and never return

Question 24

What does it mean when an item is on 'sale'?

Accepted Answer

It's being sold for a lower price than usual.

Answer

It's being sold at its regular price.

Answer

It's not available to buy.

Question 25

Which of these phrases is a polite way to ask for help?

Accepted Answer

Excuse me, can you help me find the milk?

Answer

Hey, where's the milk at?

Answer

I need help finding the milk.

Answer

Where can I find the milk?

Question 26

Which of these is a common item you might find in a supermarket?

Accepted Answer

Bread

Answer

Car

Answer

Computer

Answer

Hat

Question 27

Which of these is NOT a step involved in making a purchase?

Accepted Answer

Eating the goods

Answer

Asking for the price

Answer

Paying for the goods

Answer

Receiving change

Question 28

Which word means 'the money you get back after paying'?

Accepted Answer

Change

Answer

Receipt

Answer

Discount

Answer

Tax

Question 29

To get help from a shop assistant, how should you ask?

Accepted Answer

Excuse me, can you help me?

Answer

Where is this?

Answer

Can you show me the shoes?

Answer

I need a size 10.

Question 30

After buying something, which phrase is used to express thanks?

Accepted Answer

Thank you, have a nice day.

Answer

Here is your receipt.

Answer

Would you like a bag?

Answer

Please come again.

Question 31

Which item is not usually bought at a grocery store?

Accepted Answer

Books

Answer

Bread

Answer

Milk

Answer

Toothpaste

Question 32

Which payment method is NOT usually accepted in most stores?

Accepted Answer

Bitcoin

Answer

Cash

Answer

Credit card

Answer

Cheque

Question 33

When shopping in the UK, what currency should you use?

Accepted Answer

Pound sterling

Answer

Euro

Answer

Dollar

Answer

Yen

Question 34

Translate the phrase 'I would like to buy this' into English:

Accepted Answer

I'll take this.

Answer

Can I have this?

Answer

I need this.

Answer

Where is this?

Question 35

After paying, what should you say if you want to receive your change?

Accepted Answer

Can I have my change, please?

Answer

Keep the change.

Answer

Is there a discount?

Answer

Do you have a bag?

Question 36

Which of the following responses is appropriate when a customer asks for assistance?

Accepted Answer

How can I help you?

Answer

I don't know.

Answer

Go and ask someone else.

Answer

Why are you asking me?

Question 37

What is the meaning of the phrase 'Can I have a bag, please?'?

Accepted Answer

The customer wants to put their purchases in a bag.

Answer

The customer wants to buy a bag.

Answer

The customer is asking for a plastic bag.

Answer

The customer is looking for a lost bag.

Question 38

How should you express gratitude to someone who assisted you in a shop?

Accepted Answer

Thank you.

Answer

You're welcome.

Answer

No problem.

Answer

See you again.

Question 39

In a business name, what does the abbreviation 'Ltd.' stand for?

Accepted Answer

Limited

Answer

Listed

Answer

Large

Answer

London

Question 40

Which of these is NOT usually sold in a supermarket?

Accepted Answer

Clothes

Answer

Bread

Answer

Milk

Answer

Fruit

Question 41

What do you call the money you get back after paying for something?

Accepted Answer

Change

Answer

Refund

Answer

Discount

Answer

Bill

Question 42

Which of these phrases is the most polite way to ask a shop assistant for help?

Accepted Answer

Excuse me, could you help me?

Answer

Hey, I need assistance.

Answer

Can I get someone to help me?

Answer

I'm lost, help me.

Question 43

What does 'change' mean?

Accepted Answer

The money that is given back to you after you have paid.

Answer

The total cost of the items you have bought.

Answer

The difference between the cost of an item and the amount of money you have paid.

Question 44

Which of these phrases is the most polite way to get the attention of a shop assistant?

Accepted Answer

Excuse me.

Answer

Hey you!

Answer

Can you?

Question 45

How do you say 'thank you' in English?

Accepted Answer

Thank you.

Answer

Merci.

Answer

Grazie.

Question 46

What is the correct phrase for asking about the price of an item?

Accepted Answer

How much does this cost?

Answer

Can I have the bill?

Answer

Where is this located?

Answer

I would like to purchase this.

Question 47

Which option is used to indicate that you want to pay using a credit card?

Accepted Answer

Can I pay by card?

Answer

Here is my cash.

Answer

Do you have change for £10?

Answer

I need a receipt.

Question 48

What phrase would you use to request a different size for an item?

Accepted Answer

Could I get a smaller size?

Answer

I prefer this in blue.

Answer

I will take two of these.

Answer

Where are the changing rooms?

Question 49

When giving you change, the cashier might say:

Accepted Answer

Here you go, thank you.

Answer

Your total is £5.

Answer

Would you like a bag?

Answer

Can I help you find anything else?

Question 50

If you need assistance finding an item in a shop, you should:

Accepted Answer

Ask a member of staff.

Answer

Use a self-service kiosk.

Answer

Call the customer service number.

Answer

Check the store map.

Question 51

Which of these is NOT a type of shop?

Accepted Answer

Hospital

Answer

Grocery store

Answer

Department store

Answer

Clothing store

Question 52

What is the full form of 'VAT'?

Accepted Answer

Value Added Tax

Answer

Value Added Total

Answer

Very Affordable Tax

Answer

Very Applicable Tax

Question 53

Which action is considered good shopping etiquette?

Accepted Answer

Being polite and respectful.

Answer

Cutting in line if you're in a hurry.

Answer

Leaving your shopping cart in the middle of the aisle.

Answer

Not asking for help if you can't find something.

Question 54

How do you politely ask for a particular item in a shop?

Accepted Answer

Can I get this, please?

Answer

Give me this.

Answer

May I purchase this?

Answer

I would like to buy this.

Question 55

Which of the following items is usually not sold in a supermarket?

Accepted Answer

Gasoline

Answer

Bread

Answer

Milk

Answer

Fruit

Question 56

What is the meaning of the term 'bag for life'?

Accepted Answer

A reusable shopping bag

Answer

A disposable plastic bag

Answer

A bag meant for carrying heavy objects

Answer

A bag that can be worn as a backpack

Question 57

What should you do if you change your mind about a purchase before completing the transaction?

Accepted Answer

Politely let the cashier know and return the items.

Answer

Leave the items at the counter and walk away.

Answer

Hide the items in your bag and pay for them later.

Answer

Tell the cashier you'll return later to make the purchase.

Question 58

Which phrase is used to politely ask for change?

Accepted Answer

Could I have my change, please?

Answer

What is the remaining amount?

Answer

How much more do I get?

Question 59

When making a request, what is the difference between 'can' and 'could'?

Accepted Answer

'Could' is more polite than 'can'

Answer

'Can' is more formal than 'could'

Answer

There is no difference between 'can' and 'could' in this context

Question 60

Which item is not commonly found in a UK grocery store?

Accepted Answer

Kimchi

Answer

Bread

Answer

Potato chips

Question 61

Which of the following is NOT a valid payment method?

Accepted Answer

Barter

Answer

Cash

Answer

Credit card

Answer

Bank transfer

Question 62

Which word means the opposite of 'cheap'?

Accepted Answer

Expensive

Answer

Affordable

Answer

Reasonable

Answer

Inexpensive

Question 63

A document that shows what you have bought is called a:

Accepted Answer

Receipt

Answer

Bill

Answer

Invoice

Answer

Slip

Question 64

Which of the following is NOT a place where you can buy things?

Accepted Answer

School

Answer

Grocery store

Answer

Shopping centre

Answer

Pharmacy