Concept and Functions of GDS: Master Travel Bookings

Question 1

Which of the following is NOT a primary function of a Global Distribution System (GDS)?

Accepted Answer

Rewarding frequent travelers with loyalty programs and incentives

Answer

Providing real-time availability and pricing for flights, hotels, and car rentals

Answer

Simplifying the booking and ticketing process for travel agents

Question 2

What is a primary function of a Global Distribution System (GDS) in the travel industry?

Accepted Answer

Provides real-time availability and pricing

Answer

Processes payments and manages reservations

Answer

Creates customized travel itineraries

Question 3

What is the primary benefit of using a Global Distribution System (GDS)?

Accepted Answer

Increased efficiency, global reach, and access to a wider range of travel products

Answer

Improved customer service for travel agents

Answer

Lower transaction costs for travel suppliers

Question 4

What is a potential drawback of using a Global Distribution System (GDS)?

Accepted Answer

Higher costs

Answer

Increased efficiency

Answer

Expanded global reach

Answer

Reduced bias

Question 5

What is a primary function of Global Distribution Systems (GDS) in the travel industry?

Accepted Answer

Providing real-time availability information for travel products

Answer

Storing and managing customer data

Answer

Processing and issuing travel tickets

Answer

Promoting travel suppliers

Question 6

Which of the following is not explicitly considered a core function of a Global Distribution System (GDS)?

Accepted Answer

Managing customer relationships, including storing and tracking client data

Answer

Facilitating reservations for various travel components (e.g., flights, accommodations, rental cars)

Answer

Providing real-time data on travel product availability

Answer

Comparing prices from multiple travel suppliers to find the most competitive options

Question 7

What is a potential drawback of using a Global Distribution System (GDS) for travel agents?

Accepted Answer

Limited global reach

Answer

Access to real-time inventory

Answer

Cost-effective booking options

Question 8

Which of the following is NOT a core function of a Global Distribution System (GDS)?

Accepted Answer

Processing payroll data

Answer

Making hotel bookings

Answer

Facilitating flight reservations

Answer

Providing real-time availability information

Question 9

How do GDSs benefit travel agents?

Accepted Answer

Increased efficiency and productivity

Answer

Lower booking fees

Answer

Exclusive access to discounted fares

Answer

Reduced liability for booking errors

Question 10

Which of the following is a prominent provider of GDS services?

Accepted Answer

Sabre

Answer

Google Travel

Answer

Expedia

Answer

TripAdvisor

Question 11

How do GDSs facilitate hotel bookings?

Accepted Answer

By providing access to real-time inventory and rates

Answer

By handling guest check-in and check-out processes

Answer

By negotiating exclusive deals with hotels

Question 12

What is the purpose of a pseudo city code (PCC)?

Accepted Answer

A unique identifier assigned to travel agencies by GDSs

Answer

A code used to indicate the departure or arrival airport

Answer

A fare code used to discount specific flights

Question 13

How do GDSs contribute to revenue management in the travel industry?

Accepted Answer

By providing data on booking trends and demand patterns

Answer

By setting prices for airlines and hotels

Answer

By guaranteeing minimum occupancy levels for hotels

Question 14

What is a key advantage of using GDSs for rental car bookings?

Accepted Answer

Comparison of rates and availability from multiple suppliers

Answer

Automatic insurance coverage for all rentals

Answer

Exclusive access to premium vehicle categories

Question 15

How do GDSs support interline agreements between airlines?

Accepted Answer

By facilitating the seamless booking of connecting flights

Answer

By providing financial incentives for interline partnerships

Answer

By eliminating the need for separate ticketing systems

Question 16

What is the function of a GDS message switch?

Accepted Answer

To transmit and route booking messages between GDSs and travel agents

Answer

To store and manage customer data

Answer

To generate financial reports for airlines and hotels

Question 17

Which of the following best describes the primary function of a Global Distribution System (GDS)?

Accepted Answer

Facilitating the booking and reservation of travel products and services.

Answer

Providing customer support and assistance.

Answer

Processing payments and transactions.

Answer

Storing and managing customer data and preferences.

Question 18

Which of the following types of bookings can typically be made through a GDS?

Accepted Answer

Flights, hotels, and rental cars.

Answer

Visa applications and documentation.

Answer

Guided tours and activities.

Answer

Travel insurance policies.

Question 19

Within the travel distribution chain, what is the primary role of a GDS?

Accepted Answer

To connect travel suppliers, such as airlines and hotels, with travel agents and distributors.

Answer

To establish travel policies and guidelines for corporate clients.

Answer

To provide customer service and support to travelers.

Answer

To allow customers to book travel directly with suppliers.

Question 20

What is the key distinction between a Global Distribution System (GDS) and a Computer Reservation System (CRS)?

Accepted Answer

A GDS is an industry-wide system used by multiple travel suppliers, while a CRS is a proprietary system specific to a single airline or hotel chain.

Answer

A GDS is generally more expensive to use than a CRS.

Answer

A GDS is primarily used for leisure travel, while a CRS is used for business travel.

Question 21

Which of the following is a leading provider of Global Distribution Systems (GDS) in the travel industry?

Accepted Answer

Amadeus

Answer

Airbnb

Answer

Expedia

Answer

Booking.com

Question 22

In what way does a GDS facilitate the booking process for travel agents?

Accepted Answer

It provides access to a comprehensive inventory and pricing information from various suppliers in a centralized platform.

Answer

It handles the processing and collection of customer payments.

Answer

It automatically generates detailed itineraries and travel documents.

Question 23

What are some of the challenges or drawbacks associated with the use of Global Distribution Systems (GDS)?

Accepted Answer

Technical issues and system outages, potential costs involved, and reliance on third-party systems and infrastructure.

Answer

Lack of training and support for users.

Answer

Language barriers and cultural differences.

Question 24

How has the rise of online travel agencies (OTAs) impacted the use of Global Distribution Systems (GDS) by travel agents?

Accepted Answer

Increased competition and reduced reliance on GDS due to OTAs offering direct booking options to customers.

Answer

Increased demand for GDS services due to increased volume of travel bookings.

Answer

No significant impact on GDS usage.

Question 25

What are some of the emerging trends and developments in the evolution of Global Distribution Systems (GDS)?

Accepted Answer

Integration of artificial intelligence, mobile optimization, and focus on personalized travel experiences.

Answer

Decline in GDS usage due to the rise of self-booking platforms.

Answer

Increased focus on legacy systems and outdated technology.

Question 26

Which of the following is NOT a core function of a Global Distribution System (GDS)?

Accepted Answer

Baggage handling

Answer

Flight reservations

Answer

Hotel bookings

Answer

Car rental reservations

Question 27

What is the main purpose of a GDS in the travel industry?

Accepted Answer

To facilitate electronic transactions between travel agents and suppliers

Answer

To manage loyalty programs

Answer

To provide customer support for travelers

Question 28

Which of the following is a key trend in the development of GDS?

Accepted Answer

Mobile integration

Answer

Decline in usage

Answer

Increased complexity of operations

Answer

Reduced cost of ownership

Question 29

What is the role of a travel agent in relation to GDS?

Accepted Answer

To act as an intermediary between travelers and suppliers

Answer

To develop and maintain GDS software

Answer

To set prices and availability for travel products

Question 30

Which of the following is NOT a core function of Global Distribution Systems (GDS) in the travel industry?

Accepted Answer

Document production

Answer

Flight reservations

Answer

Car rental reservations

Answer

Hotel bookings

Question 31

What is the primary purpose of utilizing a GDS in the travel industry?

Accepted Answer

To streamline and expedite travel reservations

Answer

To automate travel expense management

Answer

To provide comprehensive flight schedules

Answer

To track customer preferences and behaviors

Question 32

Which industry is the primary user of GDS?

Accepted Answer

Travel and tourism

Answer

Educational institutions

Answer

Banking and finance

Answer

Healthcare providers

Question 33

What is the primary role of travel agents in utilizing GDS?

Accepted Answer

To leverage real-time travel data and make bookings on behalf of clients

Answer

To offer customer support to GDS users

Answer

To develop and maintain GDS systems and infrastructure

Question 34

What is the purpose of a GDS code?

Accepted Answer

To uniquely identify travel agencies and corporations within the GDS network

Answer

To indicate the type of travel booking being processed

Answer

To grant access to exclusive fares, discounts, and promotions

Question 35

Which organization is a prominent player in the global GDS landscape?

Accepted Answer

Amadeus

Answer

Booking.com

Answer

Google

Question 36

What is the primary purpose of a Global Distribution System (GDS) in the travel industry?

Accepted Answer

To facilitate the booking of travel products and services, including flights, hotels, and rental cars.

Answer

To provide real-time flight information for travelers

Answer

To manage customer loyalty programs and rewards

Question 37

Which component of a GDS is responsible for storing and managing travel inventory, such as flight schedules and hotel availability?

Accepted Answer

Database

Answer

Communication network

Answer

Booking engine

Answer

User interface

Question 38

What is one of the primary benefits of using a GDS for travel agents?

Accepted Answer

Access to a wide range of travel products and services from multiple suppliers, enabling them to offer a comprehensive selection to their clients.

Answer

Faster processing of bookings, reducing the time it takes to complete transactions

Answer

Lower booking fees compared to direct booking, allowing travel agents to offer more competitive pricing

Question 39

Which type of booking cannot be made through a GDS?

Accepted Answer

Visa arrangements

Answer

Hotel bookings

Answer

Car rentals

Answer

Flight reservations

Question 40

What is the role of intermediaries, such as travel agents, in the GDS value chain?

Accepted Answer

They serve as a bridge between travel suppliers and consumers, providing access to GDS inventory, booking services, and travel expertise.

Answer

They set prices for travel products and services, determining the cost of travel for consumers

Answer

They solely provide customer support for GDS users, assisting with technical issues and inquiries