Shopping and Services: Master Vocabulary and Phrases for Daily Needs

Question 1

Which shop would be the most suitable place to purchase a dress?

Accepted Answer

Clothing store

Answer

Pharmacy

Answer

Bakery

Answer

Bookstore

Question 2

What is the correct way to ask for a specific item in a shop?

Accepted Answer

Can I have those jeans, please?

Answer

Give me those jeans.

Answer

Where are those jeans?

Answer

Can you find those jeans for me?

Question 3

Which of the following is NOT a public service?

Accepted Answer

A cafe

Answer

The police

Answer

A school

Answer

A hospital

Question 4

Where can you purchase fresh fruits and vegetables?

Accepted Answer

Market

Answer

Bakery

Answer

Pharmacy

Question 5

Which payment method is less common in the UK compared to the others?

Accepted Answer

Bartering

Answer

Cash

Answer

Credit card

Answer

Mobile payment

Question 6

Which of the below is NOT a typical shop found in a shopping mall?

Accepted Answer

Post office

Answer

Clothing store

Answer

Bookstore

Answer

Butcher shop

Question 7

What is the term for a person who works in a library?

Accepted Answer

Librarian

Answer

Assistant

Answer

Salesperson

Answer

Teacher

Question 8

What is the name for a place where you can borrow books?

Accepted Answer

Library

Answer

Museum

Answer

Cinema

Answer

Theatre

Question 9

Which of the following phrases is considered polite when making a request in English?

Accepted Answer

Could you please...

Answer

I want...

Answer

Give me...

Answer

Do it now.

Question 10

What is the term for a place where you can buy groceries?

Accepted Answer

Supermarket

Answer

Pharmacy

Answer

Hardware store

Answer

Post office

Question 11

Translate the German phrase "Ich möchte einen Kaffee bestellen." into English.

Accepted Answer

I would like to order a coffee.

Answer

I need to order a coffee.

Answer

Can I have a coffee?

Answer

I want to buy a coffee.

Question 12

Which of the following is NOT considered a public service?

Accepted Answer

Grocery store

Answer

Library

Answer

Hospital

Answer

School

Question 13

Translate the following phrase into English: "Wo finde ich die Toiletten?"

Accepted Answer

Where are the toilets?

Answer

How do I get to the toilets?

Answer

Can you show me the toilets?

Answer

I need to use the toilet.

Question 14

Which of the following is a common item that you might buy at a grocery store?

Accepted Answer

Bread

Answer

Car

Answer

Computer

Answer

Clothes

Question 15

What does the phrase "out of stock" mean?

Accepted Answer

The item is currently unavailable

Answer

The item is available in limited quantities

Answer

The item is on sale

Answer

The item is being restocked

Question 16

What does the sign 'SALE' generally indicate?

Accepted Answer

Items are being discounted.

Answer

New products have arrived.

Answer

The store is closing down.

Answer

There is a free gift with purchase.

Question 17

Which of the following is NOT considered a public service?

Accepted Answer

Grocery store

Answer

Hospital

Answer

Library

Answer

Post office

Question 18

To compare prices effectively between stores, which approach is recommended?

Accepted Answer

Comparing online price comparison websites

Answer

Visiting stores physically

Answer

Asking for recommendations from friends and family

Answer

Estimating based on the size of the store

Question 19

What primary function does a till serve?

Accepted Answer

Scanning products and calculating the total cost

Answer

Storing money securely

Answer

Providing excellent customer service

Answer

Displaying product advertisements

Question 20

When making a payment in the UK, which option typically involves a transaction fee?

Accepted Answer

Credit card

Answer

Cash

Answer

Debit card

Answer

Contactless payment

Question 21

When shopping for clothes, where are you likely to get the best discounts?

Accepted Answer

At a sale

Answer

At a boutique

Answer

At a department store

Question 22

What is the polite way to ask a store employee for help?

Accepted Answer

Excuse me, could you please help me?

Answer

Can I help you?

Answer

Where can I find this product?

Question 23

If you want to return a faulty product, where should you go?

Accepted Answer

Store

Answer

Hospital

Answer

Bank

Question 24

How would you express that you are happy with a particular product or service?

Accepted Answer

It's a good product.

Answer

I'm disappointed.

Answer

I'm not happy with it.

Question 25

Where can you go to send a package?

Accepted Answer

Post office

Answer

Library

Answer

Market

Question 26

In the dairy section of a supermarket, which of the following items is likely to be found?

Accepted Answer

Cheese

Answer

Bread

Answer

Fruit

Answer

Pasta

Question 27

Which of the following is NOT a type of public transport commonly used in the United Kingdom?

Accepted Answer

Subway

Answer

Bus

Answer

Tube

Answer

Tram

Question 28

For making purchases in the UK, which currency is used?

Accepted Answer

Pound Sterling

Answer

Dollar

Answer

Euro

Answer

Yen

Question 29

When paying for a small purchase, which of the following is the most suitable method?

Accepted Answer

Coin

Answer

Cheque

Answer

Debit card

Answer

Credit card

Question 30

What is the term for a person who assists customers in a shop by providing information and help?

Accepted Answer

Sales assistant

Answer

Cashier

Answer

Manager

Answer

Supervisor

Question 31

After making a purchase, which phrase would be appropriate to express satisfaction?

Accepted Answer

I'm very pleased with it.

Answer

It didn't meet my expectations.

Answer

It was overpriced.

Answer

I need to return it.

Question 32

If you accidentally damage an item in a shop, what should you do?

Accepted Answer

Inform a staff member.

Answer

Leave the store immediately.

Answer

Try to repair it yourself.

Answer

Ignore it and hope no one notices.

Question 33

To schedule an appointment for a service, which key phrase should you use?

Accepted Answer

May I schedule an appointment?

Answer

I'd like to reserve a table.

Answer

Can I speak to the manager?

Answer

When are you available?

Question 34

Which type of facility allows you to borrow books and other resources?

Accepted Answer

Library

Answer

Hospital

Answer

Museum

Answer

School

Question 35

When requesting a refund, the most polite way to phrase it is:

Accepted Answer

I would like to request a refund, please.

Answer

Can I have my money back?

Answer

This item does not meet my expectations.

Answer

I am dissatisfied with this product.

Question 36

What is the distinction between a debit card and a credit card?

Accepted Answer

Debit cards deduct funds directly from your bank account, while credit cards offer short-term loans

Answer

Credit cards are more convenient to use

Answer

Debit cards can only be used online, while credit cards are accepted everywhere

Answer

There is no significant difference between the two

Question 37

Which of the following is not considered a form of public transportation?

Accepted Answer

Taxi

Answer

Bus

Answer

Train

Answer

Subway

Question 38

What is the term used for a reduction in the original price of an item?

Accepted Answer

Sale

Answer

Promotion

Answer

Voucher

Answer

Coupon

Question 39

When searching for a specific item in a shop, which of these phrases is the most appropriate way to ask for help?

Accepted Answer

Excuse me, could you please direct me to the shampoo?

Answer

Can you tell me where the laundry detergent is?

Answer

Do you have any soap in stock?

Answer

I need to find the shampoo.

Question 40

What type of service would you typically use to send a letter through the mail?

Accepted Answer

Post office

Answer

Bank

Answer

Library

Answer

Hospital

Question 41

Which item is typically NOT found in a pharmacy?

Accepted Answer

Fresh produce

Answer

Prescription drugs

Answer

Over-the-counter medications

Answer

Toiletries

Question 42

When you need help in a shop, which phrase should you use?

Accepted Answer

Excuse me, could you assist me?

Answer

I need a blue shirt

Answer

Where are the restrooms?

Answer

I want to purchase this

Question 43

Translate 'Ich möchte einen Kaffee, bitte' into English.

Accepted Answer

I would like a coffee, please

Answer

Can I have a coffee?

Answer

Where is the coffee?

Answer

I am looking for coffee

Question 44

Which of these is NOT a public service?

Accepted Answer

Grocery store

Answer

Police

Answer

Fire brigade

Answer

Hospital

Question 45

What does a 'sale' sign indicate?

Accepted Answer

Discounted items

Answer

Out of stock items

Answer

New product announcements

Answer

Damaged items

Question 46

When lost in a shopping center, what should you do?

Accepted Answer

Ask a staff member for guidance

Answer

Call your parents

Answer

Try to find your way out alone

Answer

Panic

Question 47

What is the primary purpose of a customer service department?

Accepted Answer

Assisting customers with inquiries

Answer

Selling products

Answer

Processing orders

Answer

Offering technical support

Question 48

Which factor is irrelevant when choosing a public service?

Accepted Answer

Personal preferences

Answer

Cost

Answer

Location

Answer

Quality of service

Question 49

When shopping, which phrase is used to politely ask for assistance from a member of staff?

Accepted Answer

Excuse me, can I ask you a question?

Answer

Can you help me find something?

Answer

I'm looking for this product...

Answer

Where is the nearest till?

Question 50

What is the English translation of the Spanish term 'el mostrador'?

Accepted Answer

The counter

Answer

The aisle

Answer

The checkout

Answer

The shelf

Question 51

When returning an item to a shop, which phrase is used to request a refund?

Accepted Answer

Can I get a refund, please?

Answer

I would like to return this item.

Answer

This product is faulty.

Answer

I have changed my mind.

Question 52

What is the main purpose of a receipt you receive after making a purchase?

Accepted Answer

To provide proof of purchase

Answer

To enter a competition

Answer

To obtain a discount on your next purchase

Answer

To return the item if you change your mind

Question 53

What is a potential disadvantage of using public transport?

Accepted Answer

Increased travel time

Answer

Reduced pollution

Answer

Cost-effectiveness

Answer

Convenience

Question 54

Which of the following items is typically found in a supermarket?

Accepted Answer

Bread

Answer

Car

Answer

Furniture

Answer

Clothes

Question 55

What is the English translation of the Spanish phrase 'la tarjeta sanitaria'?

Accepted Answer

The health card

Answer

The library card

Answer

The bus pass

Answer

The credit card

Question 56

When you need assistance in a shop, which phrase is commonly used?

Accepted Answer

Excuse me, please.

Answer

Can I help you?

Answer

Do you need anything?

Answer

How may I assist you?

Question 57

If you're searching for a new book, which department in a shop should you visit?

Accepted Answer

Books

Answer

Food

Answer

Clothing

Answer

Electronics

Question 58

In the United Kingdom, which public service is responsible for providing medical care?

Accepted Answer

NHS

Answer

Police

Answer

Fire Service

Answer

Council

Question 59

Which type of shop typically carries a wide array of different products?

Accepted Answer

Department store

Answer

Boutique

Answer

Market

Answer

Supermarket