Master Travel Booking Systems (GDS): Enhance Your Travel Operations Skills

Question 1

What is the main purpose of Global Distribution Systems (GDS) in the travel industry?

Accepted Answer

Provide up-to-date information on travel availability and pricing

Answer

Handle financial transactions for travel bookings

Answer

Create travel plans and issue tickets

Answer

Manage airline loyalty programs

Question 2

What is the main purpose of a Passenger Name Record (PNR) in a GDS?

Accepted Answer

To store passenger and itinerary information

Answer

To facilitate ticket issuance

Answer

To process commission payments

Answer

To generate boarding passes

Question 3

Which GDS command is commonly used to check flight availability?

Accepted Answer

AVAIL

Answer

PNR

Answer

FARE

Answer

BOOK

Question 4

In a GDS fare display, what does the 'R' field typically indicate?

Accepted Answer

Applicable rules and restrictions

Answer

Fare basis code

Answer

Total fare amount

Answer

Commission information

Question 5

Which fare calculation method is NOT available in a GDS?

Accepted Answer

Advanced purchase discount

Answer

Point-to-point

Answer

Open-jaw

Answer

Circle trip

Question 6

What is the main purpose of the 'remarks' field in a GDS PNR?

Accepted Answer

To record special requests or instructions

Answer

To store passenger history

Answer

To display the agent's commission

Answer

To provide ticketing information

Question 7

Which of the following is NOT a primary function of a Global Distribution System (GDS)?

Accepted Answer

Developing websites

Answer

Booking reservations

Answer

Managing inventory

Answer

Comparing fares

Question 8

Which type of fare is typically offered to frequent flyers by airlines?

Accepted Answer

Loyalty fare

Answer

Promotional fare

Answer

Base fare

Answer

Group fare

Question 9

What is the purpose of maintaining a Passenger Name Record (PNR)?

Accepted Answer

Store booking information

Answer

Track passenger preferencias

Answer

Manage loyalty points

Answer

Process payments

Question 10

Which of the following is not a primary function of a Global Distribution System (GDS)?

Accepted Answer

Weather forecasting

Answer

Inventory management

Answer

Reservation processing

Answer

Fare comparison

Question 11

What is the primary communication protocol for Global Distribution Systems (GDS)?

Accepted Answer

EDI

Answer

SOAP

Answer

XML

Answer

JSON

Question 12

Which of the following fare types generally provides the greatest flexibility for travelers?

Accepted Answer

Fully refundable fare

Answer

Restricted fare

Answer

Promotional fare

Answer

Apex fare

Question 13

What is the purpose of a Passenger Name Record (PNR)?

Accepted Answer

To track travel arrangements

Answer

To store passenger preferences

Answer

To process payments

Answer

To generate flight itineraries

Question 14

When searching for flight availability using a GDS, what is the purpose of a fare basis code?

Accepted Answer

To identify specific fare rules and restrictions

Answer

To calculate the total flight cost

Answer

To indicate the class of service

Answer

To determine the operating airline

Question 15

What is a primary role of tour operators within the GDS ecosystem?

Accepted Answer

Providing packaged travel arrangements accessible through GDS

Answer

Managing reservations and ticketing for airlines and hotels

Answer

Offering exclusive deals and discounts to travel agents

Answer

Developing and maintaining GDS systems

Question 16

Which GDS inventory management technique allows for instant and automated inventory updates?

Accepted Answer

Direct Connect

Answer

Pseudo Direct Connect

Answer

Availability Display

Answer

Historical Data

Question 17

How have Global Distribution Systems (GDS) made travel agencies more efficient?

Accepted Answer

Reduced reliance on manual processes

Accepted Answer

Improved booking accuracy

Accepted Answer

Provided faster and more convenient service for customers

Answer

Eliminated the need for travel agents

Question 18

What is the primary purpose of a Global Distribution System (GDS)?

Accepted Answer

To provide travel agents with real-time access to availability, pricing, and booking information for various travel products and services.

Answer

To manage customer loyalty programs

Answer

To process payments for travel bookings

Question 19

What is a key distinction between a Global Distribution System (GDS) and a Computer Reservations System (CRS)?

Accepted Answer

GDS is primarily designed for use by travel agents to access and manage travel bookings on behalf of their clients, while CRS is typically operated by airlines for managing their own inventory and reservations.

Answer

GDS is more expensive to use than CRS.

Answer

GDS allows for online booking, while CRS does not.

Question 20

Which inventory management technique is commonly utilized by Global Distribution Systems (GDS) to optimize revenue?

Accepted Answer

Yield Management

Answer

Average Cost

Answer

First-In, First-Out (FIFO)

Answer

Last-In, First-Out (LIFO)

Question 21

How do travel agents leverage Global Distribution Systems (GDS) to efficiently compare fares?

Accepted Answer

GDS provides fare comparison tools and filters that enable agents to search and compare fares from various airlines and travel suppliers based on specified criteria.

Answer

GDS does not offer fare comparison capabilities.

Answer

Agents need to manually visit each airline's website to compare fares.

Answer

Agents must consult printed fare guides to compare fares.

Question 22

Which of the following is a potential challenge associated with using Global Distribution Systems (GDS)?

Accepted Answer

High subscription and transaction fees charged by GDS providers can add to the cost of using the system.

Answer

GDS does not provide real-time availability of travel options.

Answer

GDS limits the range of travel products and services that can be booked.

Answer

GDS is generally easy to use and requires minimal training.

Question 23

What is the role of an agent desktop within a Global Distribution System (GDS)?

Accepted Answer

An agent desktop provides a graphical user interface (GUI) for travel agents to access and manage GDS functions, view flight schedules, make bookings, and manage customer information.

Answer

The agent desktop stores all booking information in a central database.

Answer

The agent desktop is responsible for processing payments for travel bookings.

Question 24

Which of the following is an emerging trend observed in the GDS industry?

Accepted Answer

The integration of artificial intelligence (AI) into GDS platforms to enhance travel recommendations, personalize user experiences, and automate tasks.

Answer

The role of travel agents is diminishing as GDS becomes more sophisticated.

Answer

The widespread adoption of blockchain technology is currently transforming the GDS landscape.

Question 25

How does the utilization of Global Distribution Systems (GDS) impact the travel industry?

Accepted Answer

GDS streamlines booking processes, increases efficiency for travel agents, provides travelers with a wider selection of options, and enhances the overall customer experience in the travel sector.

Answer

GDS leads to higher ticket prices for travelers due to additional fees charged by GDS providers.

Answer

GDS reduces the number of travel options available to customers by limiting access to certain suppliers.