Emerging Technologies in Operations Management: Master the Future of Business

Question 1

Which of the following is NOT a potential advantage of using artificial intelligence (AI) in operations management?

Accepted Answer

Increased operational costs due to increased efficiency

Answer

Increased efficiency through automation

Answer

Improved decision-making with data-driven insights

Answer

Enhanced customer engagement through personalized experiences

Question 2

Which of the following are potential benefits of using artificial intelligence (AI) in operations management?

Accepted Answer

Increased efficiency and productivity

Accepted Answer

Reduced costs

Accepted Answer

Enhanced customer service

Answer

Increased job losses

Question 3

Which of the following emerging technologies is commonly used to automate tasks and improve accuracy in manufacturing?

Accepted Answer

Robotics

Answer

Artificial intelligence

Answer

Blockchain

Answer

Internet of Things

Question 4

Which of the following is NOT a potential benefit of using robotics in operations management?

Accepted Answer

Increased labor costs

Answer

Increased productivity

Answer

Improved quality control

Answer

Enhanced employee safety

Question 5

Which of the following is NOT a potential benefit of using AI in operations management?

Accepted Answer

Increased organizational complexity

Answer

Enhanced efficiency and productivity

Answer

Reduced labor costs

Answer

Improved customer satisfaction

Question 6

Which technology enables devices, sensors, and other objects to connect?

Accepted Answer

Internet of Things (IoT)

Answer

Artificial Intelligence (AI)

Answer

Blockchain

Answer

Robotics

Question 7

Which emerging technology can transform operations management through predictive analytics?

Accepted Answer

Machine Learning

Answer

Big Data

Answer

Cloud Computing

Answer

Blockchain

Question 8

How will emerging technologies likely impact the workforce and employment landscape in operations management over the long term?

Accepted Answer

Increased demand for workers with advanced technical skills

Accepted Answer

Elimination of routine tasks, allowing humans to focus on strategic work

Accepted Answer

Creation of new jobs in emerging technology fields

Answer

No significant overall impact on employment levels

Question 9

What is a potential drawback of using AI for inventory management?

Accepted Answer

Increased product obsolescence

Answer

Enhanced accuracy

Answer

Lower labor expenses

Answer

Diminished customer satisfaction

Question 10

How do emerging technologies enhance collaboration and decision-making between humans and machines in operations management?

Accepted Answer

Automating routine tasks, freeing humans to focus on strategic decision-making.

Accepted Answer

Providing real-time data and insights to support informed decision-making.

Answer

Replacing human input in decision-making processes.

Question 11

Which of the following is NOT a recognized benefit of AI implementation in operations management?

Accepted Answer

Deprioritized quality control

Answer

Enhanced data analysis and insights

Answer

Increased efficiency and productivity

Answer

Improved customer satisfaction

Question 12

In a manufacturing setting, which type of robot is best suited to perform repetitive and potentially hazardous tasks?

Accepted Answer

Industrial robot

Answer

Collaborative robot

Answer

Mobile robot

Answer

Service robot

Question 13

In operations management, which ethical concern is paramount when adopting new technologies?

Accepted Answer

Guaranteeing fair access to the advantages of technology

Answer

Prioritizing cost savings over all other factors

Answer

Concentrating solely on technological advancements without considering the human element

Question 14

Which of the following is NOT a direct benefit of implementing AI in operations management?

Accepted Answer

Increased customer churn

Answer

Reduced costs

Answer

Improved efficiency

Answer

Enhanced decision-making

Question 15

How can robotics contribute to increased productivity in a manufacturing setting?

Accepted Answer

By automating repetitive tasks

Answer

By improving supplier relationships

Answer

By enhancing employee morale

Answer

By reducing customer complaints

Question 16

Which of the following is an advantage of utilizing IoT devices in supply chain management?

Accepted Answer

Real-time data tracking

Answer

Improved employee safety

Answer

Enhanced customer service

Answer

Reduced inventory levels

Question 17

How can emerging technologies help organizations achieve sustainability goals?

Accepted Answer

By optimizing energy consumption

Answer

By reducing customer satisfaction

Answer

By increasing waste generation

Answer

By compromising employee safety

Question 18

Which of the following is a challenge associated with the adoption of emerging technologies in operations management?

Accepted Answer

Resistance to change

Answer

Strong support from top management

Answer

Abundant availability of skilled workers

Answer

Low cost of implementation

Question 19

How can organizations best prepare for the impact of emerging technologies on the workforce?

Accepted Answer

By investing in employee training

Answer

By hiring only highly skilled workers

Answer

By eliminating low-skilled jobs

Answer

By reducing their reliance on technology

Question 20

How can emerging technologies contribute to more resilient and agile supply chains?

Accepted Answer

By enhancing visibility and responsiveness

Answer

By outsourcing all manufacturing processes

Answer

By reducing the number of suppliers

Answer

By increasing inventory levels

Question 21

Which of the following is a potential consequence of relying heavily on AI in operations management?

Accepted Answer

Increased risk of errors due to data biases or system failures

Answer

Reduced costs

Answer

Improved efficiency

Answer

Enhanced customer service

Question 22

How can robotics directly improve productivity in a warehouse?

Accepted Answer

Automating tasks like picking, packing, and moving goods

Answer

Improved customer service by providing faster order fulfillment

Answer

Reduced transportation costs by optimizing routes

Answer

Enhanced inventory management through data analysis

Question 23

How can emerging technologies directly enhance customer service?

Accepted Answer

Providing real-time order tracking and personalized recommendations

Answer

Reduced production costs, potentially allowing for lower prices

Answer

Increased inventory accuracy, leading to fewer out-of-stock situations

Question 24

How can emerging technologies contribute to sustainability in operations management?

Accepted Answer

Optimizing resource utilization and reducing waste through data analysis and automation

Answer

Improved employee morale, which may indirectly contribute to sustainability efforts

Answer

Enhanced product quality, which can lead to less waste due to fewer defects

Answer

Increased production capacity, potentially leading to higher output and greater resource consumption

Question 25

Which of the following is a major trend shaping the future of emerging technologies in operations management?

Accepted Answer

Increasing integration of AI, robotics, IoT, and other technologies for more comprehensive solutions

Answer

Decline in the use of AI due to concerns about job displacement

Answer

Stagnation of innovation in the field of emerging technologies

Answer

Increased reliance on manual labor as technology becomes too complex

Question 26

How can emerging technologies help businesses adapt to the changing business landscape?

Accepted Answer

By enabling businesses to respond more quickly to market shifts and customer demands

Answer

By eliminating competition and creating a monopoly for businesses adopting these technologies

Answer

By reducing the need for human intervention and creating a more automated environment

Answer

By guaranteeing success for any business that implements emerging technologies

Question 27

How can businesses ensure their use of emerging technologies aligns with their overall business strategy?

Accepted Answer

By regularly reviewing and updating their technology roadmap to reflect changing business needs and goals

Answer

By ignoring the business strategy and focusing solely on adopting the latest technologies

Answer

By implementing all emerging technologies available, regardless of their relevance to the business strategy

Answer

By relying on external consultants to make all technology decisions without internal input