Public Services
1.1 The Role of Public Services271.2 Values and Ethics in Public Services261.3 The Legal Framework for Public Services272.1 The Police and Law Enforcement222.2 The Courts and Sentencing282.3 The Prison and Probation Service233.1 Principles of Safeguarding273.2 Child Protection Procedures243.3 Domestic Violence and Abuse234.1 The NHS and Healthcare System224.2 Social Care and Support274.3 Mental Health and Well-being235.1 Principles of Leadership275.2 Management in Public Services225.3 Change Management22
Law and Public Services
Nature and Elements of Crime29Homicide26Non-Fatal Offenses Against the Person24Property Offenses25Inchoate Offenses25Negligence31Trespass to the Person28Trespass to Land23Defamation24Vicarious Liability23Formation of Contracts23Terms of Contracts23Breach of Contract26Discharge of Contracts25Third Party Rights31Constitutional Law22Administrative Law25Local Government Law29Police Powers24Sentencing28
Psychology
What is Psychology?22Research Methods in Psychology28Biological Bases of Behavior24Memory25Attention29Problem Solving and Decision Making27Prenatal Development and Infancy27Childhood and Adolescence26Adulthood and Aging26Social Influence25Group Processes27Interpersonal Relationships29Anxiety Disorders24Mood Disorders23Psychotic Disorders25Psychology in Education27Psychology in Healthcare25Psychology in Business and Industry29
English
The Importance of Effective Communication in Public Services31Communication Skills for Public Service Professionals31Communication Challenges in Public Services22Reading Comprehension for Public Service Professionals26Writing Skills for Public Services26Using Technology for Reading and Writing in Public Services24The Role of Literature in Public Services26Exploring Literature Relevant to Public Services29Using Literature to Enhance Public Service Practice25
Information and Communication Technology
Introduction to ICT in Public Services28ICT Systems and Applications in Public Services24Data Management and Security in Public Services30ICT Project Management in Public Services25Communication and Collaboration Technologies23Data Analysis and Visualization29Problem Solving and Decision Making24Emerging Technologies in Public Services23Digital Literacy and Inclusion23Social Media and Public Services23Ethical and Legal Issues in ICT29The Future of ICT in Public Services23
Personal and Social Development
Introduction to Personal and Social Development26Self-Awareness and Self-Management23Interpersonal Skills and Relationships24Social Responsibility and Citizenship30Health and Well-being26Personal Development Planning22Reflective Practice25Communication and Presentation Skills27Problem-Solving and Decision-Making26Working with Others27Professionalism and Ethics27Customer Service and Communication26Teamwork and Collaboration26Managing Conflict and Stress23Personal and Professional Development25